About Us
Welcome to Kiddie Phone! We are Gabriel, Franziska and our daughter Lea. Our mission is to provide families with security and connection.
Our history
The idea for Kiddie Phone came about when our daughter Lea didn't come home from school on time one day. In our desperation, the police were able to locate her using GPS on her cell phone. This experience taught us how important it is that children are always reachable. This necessity led us to develop the Kiddie Phone - small, safe and always connected.
our promise
Trust and security
Make sure your child is always safe. Trust Kiddie Phone for peace of mind and worry-free days.
FAQ
Your questions, our answers: All important information about the Kiddie Smartphone.
What is the Kiddie Smartphone?
The Kiddie Smartphone is a specially designed smartphone that offers safety, education and entertainment for children, but can also be used as a compact work phone for adults. It is robust, child-friendly and offers parental control options.
For what age is the Kiddie Smartphone suitable?
The Kiddie Smartphone is ideal for children aged 5 to 12, but can also be used by adults.
What functions does the Kiddie smartphone have?
The kiddie smartphone features a dual camera, 2GB RAM, 16GB storage, a 3.0" HD screen, parental controls and much more.
Which operating system version does the Kiddie smartphone use?
The Kiddie smartphone uses a customized version of Android that is specifically tailored to the needs of children, but can also be easily used by adults.
Is there a way to monitor smartphone usage?
Yes, the Kiddie smartphone offers comprehensive parental controls that allow you to manage apps and content and set screen times.
Is the Kiddie smartphone waterproof?
No, the Kiddie smartphone is not waterproof, but it is robust and can withstand everyday bumps and falls.
How safe is the Kiddie Smartphone for my child?
The Kiddie smartphone is very safe. It offers parental controls, robust construction, and all content is geared towards the safety and well-being of children.
Are there protective cases and protective glass for the Kiddie smartphone?
Yes, when you purchase the Kiddie smartphone, a free protective case and a protective glass are included.
Can my child play games with the Kiddie smartphone?
Yes, the Kiddie Smartphone supports many kid-friendly games that can be downloaded from the Google Play Store, provided they are approved by parents.
How do I set up the Kiddie smartphone for my child?
Setup is easy. When you first start it, the smartphone will guide you through the basic setup steps, including configuring parental controls.
Can my child surf the Internet with the Kiddie smartphone?
Yes, the Kiddie smartphone allows surfing the Internet. However, parents can restrict or block access to certain websites and apps.
Can the Kiddie smartphone also be used by adults?
Yes, the Kiddie smartphone can also be used by adults. It offers all the functions that a normal cell phone offers.
How long does the battery of the Kiddie smartphone last?
The kiddie smartphone’s battery lasts all day with normal use.
What type of charger is used?
The kiddie smartphone comes with a USB-C charging cable.
Is the Kiddie smartphone compatible with a SIM card?
Yes, the Kiddie smartphone is compatible with any SIM card and supports 3G networks.
How much internal storage is available?
The Kiddie smartphone has 16GB of internal memory that can be used for apps, photos, videos and other content. Additionally, the memory can be expanded with a microSD card...
Is there a guarantee on the Kiddie smartphone?
Yes, the Kiddie Smartphone comes with a 1-year warranty.
Can the Kiddie Smartphone be used as a normal phone?
Yes, the Kiddie Smartphone can be used like a normal phone for making calls, sending text messages and using the Internet.
How do I get technical support for the Kiddie Smartphone?
For technical support, you can contact our customer service via chat or email.
Further questions
Is shipping free?
Yes, we offer free express shipping for our community.
What are the return conditions and to which address do I send my return?
To return your products within the first 14 days, you must print out the cancellation form, fill it in and put it in the package. You can find the form under the "Cancellation Policy". The return address is also included in the form. If you have any further questions, please contact our support (email: info@kiddiephone.com) and we will help you!
How do I cancel or change my order?
You can only cancel or change your order if you have not yet received a shipping confirmation. Simply contact our customer service by email: info@kiddiephone.com. Once a shipping confirmation has been sent, we cannot make any changes as the package is already on its way to you.
How long does the delivery take?
The package will be in your hands in 5-8 working days. However, if there is a high volume of orders, delivery may be delayed to 5-10 working days.
How can I track my order?
With the shipping confirmation of your order you will receive the DHL tracking number and can track your package